Student Financial Customer Service

Luis Rivas, Director of Student Financial Customer Service

Contact Information | Organization Chart  |  Website
Telephone: 940-565-2120
Fax: 940-565-4779
Physical Address: Hurley Administration Building, Room 316A, Denton, TX 76203
Mailing Address: 1155 Union Circle, Box 310500, Denton, TX 76203-5017

The Student Financial Customer Service department is available as a resource to students and parents in regards to student account billing questions. We also issue UNT ID Cards for all students, faculty and staff. Our office supports the following:

  • Customer Service for Billing Questions
  • ID Card Systems
  • Eagle Express Appeals
  • Excessive Hours Waivers
  • Faculty/Staff Scholarship Submissions
  • Student Accounting Website
  • Tuition & Fees Updates

You may contact the Student Accounting office directly by email at Student.Accounting@unt.edu or by visiting the AskUNT website. We will respond during business hours as quickly as possible.

To talk to a representative, please call 940-565-3225 during business hours. Please understand you may get a busy signal during peak times when there is high call volume. Please provide your student ID number for quicker service.

Office Location and Hours:

Eagle Student Services Center, Room 105 (see map)
Open Monday-Friday
8:15 a.m. to 5:00 p.m.

Postal Mailing Address:

University of North Texas 
Student Accounting and University Cashiering Services
1155 Union Circle, #310620 
Denton, Texas 76203-5017