Student Financial Customer Service

Luis Rivas, Director of Student Financial Customer Service

Contact Information | Organization Chart  |  Website
Telephone: 940-565-2120
Fax: 940-565-4779
Physical Address: Hurley Administration Building, Room 316A, Denton, TX 76203
Mailing Address: 1155 Union Circle, Box 310500, Denton, TX 76203-5017

The Student Financial Customer Service department is available as a resource to students and parents in regards to student account billing questions. We also issue UNT ID Cards for all students, faculty and staff. Our office supports the following:

  • Customer Service for Billing Questions
  • ID Card Systems
  • Eagle Express Appeals
  • Excessive Hours Waivers
  • Faculty/Staff Scholarship Submissions
  • Student Accounting Website
  • Tuition & Fees Updates

You may contact the Student Accounting office directly by email at or by visiting the AskUNT website. We will respond during business hours as quickly as possible.

To talk to a representative, please call 940-565-3225 during business hours. Please understand you may get a busy signal during peak times when there is high call volume. Please provide your student ID number for quicker service.

Office Location and Hours:

Eagle Student Services Center, Room 105 (see map)
Open Monday-Friday
8:15 a.m. to 5:00 p.m.

Postal Mailing Address:

University of North Texas 
Student Accounting and University Cashiering Services
1155 Union Circle, #310620 
Denton, Texas 76203-5017